Dodge Charger: CUSTOMER ASSISTANCE / SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle (additional charges may apply). If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally interested in your satisfaction.
We want you to be happy with our products and services. Warranty service must be
done by an authorized dealer...
Other information:
Dodge Charger 2011-2025 Owner's Manual: SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button ignition and a Radio Frequency (RF) receiver to prevent unauthorized vehicle operation...
Dodge Charger 2011-2025 Owner's Manual: Snow Traction Devices
Use of traction devices require sufficient tire-to-body clearance. Due to limited clearance, the following snow traction devices are recommended. Follow these recommendations to guard against damage. Snow traction device must be of proper size for the tire, as recommended by the snow traction device manufacturer...
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Manual Door Locks
The power door locks can be manually locked from inside the vehicle by using the door lock knob. To lock each door, push the door lock knob on each door trim panel downward. To unlock the front doors, pull the inside door handle to the first detent. To unlock the rear doors, pull the door lock knob on the door trim panel upward. If the lock knob is down when the door is closed, the door will lock.
